Home > Shipping & Returns (Domestic)
How much is shipping?
  • Shipping is based off your order total and which method is selected
  • We now offer FREE in-store pickup Monday - Thursday for our local patrons (see details below)

'Economy Shipping'

$0.01 up to $9.99 = $2.99 for 'Economy Shipping' (5-10 days)

$10.00 to $19.99 = $5.99 for 'Economy Shipping' (5-10 days)

$20.00 to $49.99 = $9.99 for 'Economy Shipping' (5-10 days)

$50.00 to $74.99 = $12.99 for 'Economy Shipping' (5-10 days)

$74.99 to $99.99 =
$14.50 for 'Economy Shipping' (5-10 days)

$100.00 and up = $15.99 for 'Economy Shipping' (5-10 days)


'Expedited Shipping'

$0.01 up to $9.99 = $12.49 for 'Expedited Shipping' (3-5 days)

$10.00 to $19.99 = $14.49 for 'Expedited Shipping' (3-5 days)

$20.00 to $49.99 = $16.49 for 'Expedited Shipping' (3-5 days)

$50.00 to $74.99 = $18.99 for 'Expedited Shipping' (3-5 days)

$74.99 to $99.99 =
$20.99 for 'Expedited Shipping' (3-5 days)

$100.00 and up = $24.99 for 'Expedited Shipping' (3-5 days)


When will my order ship?
  • Literally as soon as possible. Orders typically ship within 1-2 business days. You can keep tabs on your order status by clicking the Sign in/Register link at the top right hand side of our site to login. Once your logged in, under 'My Orders' you can click Review orders/track packages link to see when you can expect it.
I'm local and selected 'In-Store Pick Up' - When can I pick up my order?
  • Hours for "In-Store Pick Up" are Monday - Friday from 8 am - 5 pm (CT) at our facility located at 1115 Crowley Drive, Carrollton, TX 75006. Please note that when Squadron is closed for holidays, no order pick-ups can take place. Please call 1-877-414-0434 to check if we are open before coming here on a holiday.
  • Orders placed Monday - Friday can be picked up the next business day. Orders placed over the weekend will be available by 8 am the following Tuesday. Please note that your order will be held for 7 business days unless you have made other arrangements via customer service.
  • If there is any doubt on when your order will be available for pick up, or if you would like to let us know an exact time that you plan to arrive for pick up, please call us at 1-877-414-0434 between 8 AM & 6 PM.
  • Please note that 'In Store Pick Up' is for orders already placed by customers via our website or via phone order. We are a pick and pack warehouse operation and are not currently set up for retail shopping. In-store shopping is not allowed.
I received the wrong product
  • If you feel you have received the wrong product, please contact customer service as soon as possible.(877-414-0434)
What is your return policy?
  • We will accept return of any product purchased from us that you are not satisfied with up to 30 days after receipt.
  • All returns must be accompanied with the original invoice and sent to the attention of MMD-Squadron, Attention: Returns Department, 1115 Crowley Drive, Carrollton TX 75006.
  • All returned items must arrive here in saleable condition for credit (to be determined by us upon receipt). If the return is for a quality related issue, you must have a Return Authorization (RA) number provided by us and clearly marked on the outside of the package.
  • Returns outside of the 30 day policy must be approved by us in advance and have a Return Authorization (RA) number provided by Customer Service clearly marked on the outside of the package.
  • Returns outside of 30 days will be subject to a 25% restocking fee.