Regarding Back-Orders on International Orders (Excluding Canada)
Canadian Shipping Table:
- Any item(s) that happen to be on backorder from your original order shipped will not be honored. Therefore, the customer will be refunded on all backordered item(s). Canadian customers are excluded from this policy and backorders will be honored. Canadian shipping charges represented in the table below will apply on all orders shipped, including backorders.
Other Countries Shipping Table:
- $0.01 up to $14.99 = $15.95
- $15.00 to $29.99 = $25.95
- $30.00 to $49.99 = $35.95
- $50.00 to $79.99 = $45.95
- $80.00 to $99.99 = $55.95
- $100.00 to $399.99 = $65.95
- $400.00 and up = $95.95
When will my order ship?
- You will be contacted by someone from our customer service team with the actual cost.
What is your return policy?
- Literally as soon as possible. Orders typically ship within 1-2 business days. You can keep tabs on your order status by clicking the Sign in/Register link at the top right hand side of our site to login. Once your logged in, under 'My Orders' you can click Review orders/track packages link to see when you can expect it.
- Before returning product, please contact us through email so that a game plan can be established.