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Home > FAQ

Find quick answers to frequently asked questions below

Order Status
  • Pre-Orders
  • When will my backorder arrive?
  • Has my order shipped?
  • How do I change quantities or cancel an item?
  • How do I track my order?
  • An item is missing from my shipment.
  • My product is missing parts.
My Account
  • How do I create an Account?
  • How do I edit my account information?
  • I forgot my password.
Shipping & Returns (Domestic)
  • How much is shipping?
  • When will my order ship?
  • I'm local, can I pick up my order
  • I received the wrong product.
  • What is your return policy?
International Shipping
  • How much is shipping?
  • When will my order ship?
  • What is the return policy?
Pricing & Billing
  • Do I have to pay Sales tax?
  • I have a question on my charges.
  • I need a copy of my receipt/invoice.
  • What exclusions apply to your 'Lowest Pricing' guarantee?
  • When will my credit card be charged?
  • What does a 'Gateway Response' error mean?
  • Is your site secure?
Drone Registration
  • Do I have to register my drone with the FAA?

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